Privacy Policy

This privacy notice explains how House of Garrard uses any personal information we collect about you on this website.

What information do we collect about you?

We collect information about you when you subscribe to our newsletter, register interest with us by making an enquiry or place an order for products or services. We also collect information when you voluntarily complete customer surveys or provide feedback. Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you to respond to an enquiry, process your order, manage your account and, if you agree, to email you about other products, services, events or promotions we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website.

House of Garrard will not share your information for marketing purposes with other companies. In processing your order, we may send your details to, and also use information from, other companies but only where this is necessary for order fulfilment.

How long will we keep the information about you?

If you purchase a product from us we will keep limited information related to that purchase for the estimated lifetime of the product. If you request that we do not contact you for marketing purposes we will remove your information from our marketing database. If you no longer wish to be contacted for marketing purposes, please contact us.

Marketing

We would like to send you information about our products and services and about events and promotions that may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us.

Newsletter Sign Up

We will use your email address to send you our regular newsletter.

Enquiry Form

We will use your email address to respond to this enquiry. If you agree, by checking the box below, we will also send you occasional updates about our products and services. We will use your telephone number to contact you only if we need to reschedule an appointment at short notice or if you request a call.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address:

24 Albemarle St,
London,
W1S 4HT

We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this we b page. This privacy policy was last updated on 25 July 2016. How to contact us. Please contact us if you have any questions about our privacy policy or information we hold about you by email, or write to us at:

24 Albemarle St,
London,
W1S 4HT

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