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Shipping

Click and Collect

We offer a free click and collect facility where you can collect your Product(s) (once we have notified you that your Product(s) is ready for collection) from our premises at 24 Albemarle Street, London, W15 4HT during our working hours of 10am to 6pm, Monday to Friday (excluding public holidays).

Delivery costs

Except where specified, free delivery will apply to all orders placed on our website. We reserve the right to change or discontinue the free delivery arrangement at any time.

When we will provide the Product(s)

During the order process we will let you know when we will deliver the Product(s) to you. We normally aim to dispatch our Product(s) to you the next working day after we send you an Acceptance Notification. We will send you a despatch email as soon as your goods have been despatched. We will deliver the Product(s) to you as soon as reasonably possible and we will contact you with an estimated delivery date, which will be within 14 days after the day on which we send you our Acceptance Notification. If you are not at home when the Product(s) is delivered: If no one is available at your address to take delivery and the Product(s) cannot be posted through your letterbox, a note will be left informing you of how to rearrange delivery or collect the Product(s) from a local depot as per our nominated couriers procedures and instructions.

If you do not re-arrange delivery

If you do not collect the Product(s) from us as arranged or if, after a failed delivery to you, you do not re-arrange delivery or collect them from a delivery depot we will contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection we may end the contract and clause 8.2 of the T&Cs will apply.

If you have any queries, please contact us by email (salesenquiries@garrard.com) or call us on on 0207 529 7632 , our customer services will be delighted to help

Garrard - Shipping
An extraordinary evening for a great cause and we were extremely proud to be supporting @iamnaomicampbell in her quest to help children in need. Here are a few snippets of our jewels gracing the catwalk! #Garrard #Fashion4Relief #Cannes2017
A beautiful Rose Gold Wings ring is your perfect weekday accessory #Garrard #GarrardWings #Mayfair
Proud to have sponsored @fashion4relief last night, hosted by @iamnaomicampbell who looked sensational in our Garrard Albemarle Cuff #Garrard #Fashion4Relief #SaveTheChildren #GarrardAlbemarle
An extraordinary and intricate pavé design that has evolved into a collection of whimsical jewels, unique to the House of Garrard #Garrard #GarrardWings #Mayfair
A dash of stunning colour from finely sourced Emerald stones perfect this Diamond embellished Entanglement bracelet #Garrard #GarrardEntanglement #Mayfair
A beautiful and modern aliceband that shimmers with exquisiteness #Garrard #GarrardBow #Mayfair
An extraordinary evening for a great cause and we were extremely proud to be supporting @iamnaomicampbell in her quest to help children in need. Here are a few snippets of our jewels gracing the catwalk! #Garrard #Fashion4Relief #Cannes2017
A beautiful Rose Gold Wings ring is your perfect weekday accessory #Garrard #GarrardWings #Mayfair
Proud to have sponsored @fashion4relief last night, hosted by @iamnaomicampbell who looked sensational in our Garrard Albemarle Cuff #Garrard #Fashion4Relief #SaveTheChildren #GarrardAlbemarle
An extraordinary and intricate pavé design that has evolved into a collection of whimsical jewels, unique to the House of Garrard #Garrard #GarrardWings #Mayfair